Terms of Use ("Terms")

Last updated: Friday, April 11, 2025

Please read these Terms of Use ("Terms", "Terms of Use") carefully before using the https://portal.mygrover.net/login website (the "Service") operated by GenZ Systems, LLC ("us", "we", or "our").

Introduction

Welcome to MyGrover.net, an Agency Management system designed for insurance brokers to manage client data and communications securely and efficiently. Your access to and use of the Service is governed by these Terms of Use. By using the Service, you agree to be bound by these Terms.

Privacy Policy

We value your privacy and are committed to protecting your data. To understand how we collect, use, and safeguard your personal information, please refer to our Privacy Policy.

Overview of the Service

MyGrover.net is an Agency Management system designed exclusively for insurance brokers. Our Service provides tools to securely manage sensitive client data, track policies, streamline communications, and ensure compliance with regulations such as HIPAA. By utilizing MyGrover.net, brokers can organize their operations effectively while enhancing client relationships.

Your access to, and use of, the Service is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who wish to access or use the Service. By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms, you do not have permission to access the Service.

Communications

We very rarely send out communications except to inform our users of new features, or system maintenance schedules. By creating an Account on our Service, you agree to subscribe to newsletters, marketing or promotional materials, and other information we may send. However, you may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.

Content

Our Service allows you to post, link, store, share, and otherwise make available certain information, text, graphics, videos, or other material ("Content"). You are responsible for the Content that you post on or through the Service, including its legality, reliability, and appropriateness.

By posting Content on or through the Service, you represent and warrant that:

We reserve the right to terminate the account of anyone found infringing on a copyright or otherwise compromising another's information. You retain all rights to any Content you submit, post, or display on or through the Service and are responsible for protecting those rights.

Sensitive Data Handling

Our Service is designed for users who will be storing and managing very sensitive data regarding their clients. As such, it is vital to use industry best practices to protect this data. This includes safeguarding your credentials, ensuring compliance with all relevant data protection laws (e.g., HIPAA), and following secure storage and access protocols. While we take every measure to secure the platform, users must also take personal responsibility for maintaining high standards of data protection.

We do not access or edit user data in the system. However, we reserve the right to lock users out of the system if they improperly use it in violation of these Terms of Use.

We take no responsibility and assume no liability for Content you or any third-party posts on or through the Service. However, by posting Content using the Service, you grant us the right and license to use, modify, publicly perform, publicly display, reproduce, and distribute such Content on and through the Service.

In addition, Content found on or through this Service is our property and can only be used with our permission. You may not distribute, modify, transmit, reuse, download, repost, copy, or use said Content, whether in whole or in part, for commercial purposes or personal gain, without express advance written permission from us.

Intellectual Property

The Service and its original content (excluding Content provided by users), features, and functionality are and will remain the exclusive property of GenZ Systems, LLC and its licensors. The Service is protected by copyright, trademark, and other laws of both the United States and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without prior written consent from GenZ Systems, LLC and its licensors.

Links to Other Websites

Our Service may contain links to third-party websites or services not owned or controlled by us. We assume no responsibility for the content, privacy policies, or practices of third-party sites. Any use of such sites, including services like Microsoft Azure™, is at your own risk.

Termination

We may terminate or suspend your account and bar access to the Service immediately, without prior notice, under our sole discretion, for reasons including but not limited to breach of the Terms. If you wish to terminate your account, you may simply discontinue using the Service.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

Indemnification

You agree to indemnify and hold GenZ Systems, LLC, its licensees, licensors, employees, and contractors harmless from any claims, damages, losses, liabilities, or expenses arising from your use of the Service, including breaches of these Terms or improper use of sensitive data.

Limitation of Liability

In no event shall GenZ Systems, LLC or its affiliates be liable for indirect, incidental, or punitive damages, including loss of profits or data, arising from your use of the Service.

Disclaimer

The Service is provided "AS IS" and "AS AVAILABLE." We disclaim warranties of merchantability, fitness for a purpose, and non-infringement. We do not guarantee uninterrupted service, error correction, or compatibility with third-party services such as Microsoft Azure™.

Governing Law

These Terms shall be governed by the laws of Tennessee. Any disputes will be resolved per these Terms.